Branch Manager

Description

Oversees all daily activity of Branch Office. The Branch Manager exercises responsibility for developing and managing business operations that increases sales, profitability, and customer and employee satisfaction.

Job Requirements:

  • Bachelor’s degree or equivalent work experience
  • Two years experience in a financial institution as a Branch Manager
  • Demonstrated strong supervisory skills
  • Computer literacy
  • Good written and verbal communication skills

Specific Job Functions:

  • Maintains and stays abreast of security policies and procedures
  • Handles customer problems and complaints; counsels customers with special needs or requests
  • Motivates staff to cross sell and promote products
  • Reviews employees for formal performance evaluations and recommends salary adjustments.
  • Counsels employees as needed
  • Coordinates staff training as needed
  • Performs Personal Banker and customer service representative’s duties
  • Prepares reports for management as required
  • Maintains knowledge of branch policies and procedures with respect to approving checks and overrides
  • Other duties may be assigned as required

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